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Online Scheduling
Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
Additional Policies
No refunds will be made on pre-paid accounts or packages. Your paid massage(s) will be re-booked at another time if necessary.
Some medical conditions or specific symptoms may be contraindicated for massage and a referral from your primary care physician may be required prior to services being provided.
Any illicit or sexually suggestive remarks or advances will result in immediate termination of your session and you will be liable for payment of the scheduled appointment.
There will be a $35 service fee charged for any returned checks
Rates and Package pricing do not include gratuity. Although gratuity is not included, a 15% to 20% gratuity is customary and greatly appreciated.
We look forward to serving you!
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
Additional Policies
No refunds will be made on pre-paid accounts or packages. Your paid massage(s) will be re-booked at another time if necessary.
Some medical conditions or specific symptoms may be contraindicated for massage and a referral from your primary care physician may be required prior to services being provided.
Any illicit or sexually suggestive remarks or advances will result in immediate termination of your session and you will be liable for payment of the scheduled appointment.
There will be a $35 service fee charged for any returned checks
Rates and Package pricing do not include gratuity. Although gratuity is not included, a 15% to 20% gratuity is customary and greatly appreciated.
We look forward to serving you!
